The System 2027 Journey

As part of our commitment to continuously improving our services, we are developing System 2027, the next generation of our platform. System 2027 is being built with direct input from our clients and will introduce new capabilities designed to better support your operational and intelligence requirements. This journey spans multiple phases, from gathering feedback and defining requirements to development, testing, and launch. Our goal is simple: deliver a platform that meets your evolving needs while ensuring a smooth and transparent transition.

▼ Our Roadmap

The development of System 2027 follows a structured roadmap designed to ensure that client feedback remains at the heart of the process.

2025 | Discovery & Planning

During this phase, we collected feedback from clients, reviewed current workflows, and identified key requirements for the future platform.

This work helps ensure that System 2027 addresses real-world operational needs and delivers meaningful improvements where they matter most.

Q1 2026 | Development Planning

Following the discovery phase, we finalized and prioritized the features that will shape System 2027.

This stage focused on translating feedback into a clear development roadmap and establishing the foundation for the new platform.

Q2 - Q4 2026 | Development

Throughout 2026, our teams are building and refining the System 2027 platform.

Development focuses on delivering a modern, scalable solution while maintaining the functionality and reliability our clients depend on today.

Q4 2026 | Testing & Validation

Before launch, System 2027 will be piloted with selected clients.

Feedback gathered during this phase will help us validate the platform, refine features, and ensure a high-quality user experience.

Q1 2027 | Launch

System 2027 is planned to become available to all clients in Q1 2027.

Additional information regarding implementation, training resources, and transition support will be shared closer to launch.

▼ How Client Are Involved

System 2027 is not being developed in isolation. Client engagement is a key part of the journey.

Feedback Campaigns

Client feedback has already been gathered through surveys, discussions, and ongoing conversations regarding the current platform and Threat Assessments.

Customer Meetings

Throughout the project, we are engaging directly with clients to discuss priorities, share progress, and gather additional insights.

System 2027 Communications

Clients will receive regular updates throughout the journey, ensuring visibility into key milestones and upcoming developments.

System 2027 Hub

This Help Center section serves as the central location for System 2027 information, including:

Project updates
Frequently Asked Questions
Release information
Transition guidance
Educational resources

Customer Agent

We are also introducing AI-powered assistance to help clients find answers, understand upcoming changes, and navigate available resources as System 2027 evolves.

▼ What Happens Next?

The roadmap outlined above reflects our current plans and timeline. As development progresses, we will continue to share updates and provide opportunities for feedback.

We encourage clients to follow the System 2027 Hub regularly for the latest announcements, guidance, and resources.

Together, we are building the next generation of our platform.

Stay Involved

System 2027 is being developed with our clients in mind, and your feedback continues to play an important part of the process.

Tell us:

What topics you would like us to cover next?
What questions you still have?
What capabilities would make the biggest difference to your team?
Would you be interested in participating in future testing opportunities?

👉 Share your feedback with the System 2027 Team